Privacy Policy
Privacy Policy
Effective Date: 11/04/2026
At Sidra Store, operated by Sidra Horizons FZ-LLC, we respect your privacy and are committed to protecting your personal information.
Information We Collect
When you use our website, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely by our payment provider)
- Device and browser information
- Website usage data
How We Use Your Information
We use your information to:
- Process and deliver orders
- Communicate regarding your purchases
- Provide customer support
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with applicable legal obligations
Payment Information
We do not store your complete credit or debit card details. All payments are securely processed through licensed third-party payment providers.
Sharing Information
We may share necessary customer information with:
- Shipping and logistics providers
- Payment processors
- Technology service providers
- Government authorities where legally required
We do not sell or rent your personal information to third parties.
Cookies
Our website uses cookies to improve functionality, enhance user experience, and analyze website traffic.
Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, misuse, or disclosure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
Contact
Sidra Horizons FZ-LLC
Email: info@sidrahorizons.com