Refund & Return Policy

Refund & Return Policy

Customer satisfaction is important to us.

Return Eligibility

Products may be eligible for return or replacement if:

• The item is damaged upon delivery.
• The wrong product was received.
• The product has a manufacturing defect.

Requests must be submitted within 3 days of receiving the order.

Non-Returnable Items

Returns are generally not accepted for:

• Products damaged through misuse.
• Products showing signs of use.
• Personalized or custom-made items.
• Hygiene-related products once opened.

Refunds

Approved refunds will be processed using the original payment method.

Refund processing times may vary depending on your payment provider and bank.

Order Cancellation

Orders may be cancelled before they have been processed or shipped.

Once shipped, cancellation may not be possible.

Damaged Products

If your order arrives damaged, please contact us immediately and provide:

• Order number
• Description of the issue
• Photos of the product and packaging

We will review each case and provide an appropriate resolution.